Privacy Policy

Last Updated: [09-09-2024]

Patel Repair is owned and operated by PatelTechnology ("we," "us," or "our"), which serves as the data controller for your personal information. This Privacy Policy outlines how we collect, use, and protect the personal data of visitors and users of our website and services, including hardware repair, software solutions, data recovery, website creation, and digital marketing. By using our website, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

When you visit Patel Repair, we automatically collect certain data about your device, including:

• Device Information: Your web browser, IP address, time zone, and cookies are installed on your device.

• Website Activity: Information about the individual web pages you view, products or services you browse, how you interact with our website, and search terms or referral sites that brought you to the site.

Additionally, during registration or use of certain features on the website, we may collect personal data you provide, such as:

• Contact Information: Name, surname, address, email, phone number, city of residence, and organization.

• Payment Information: To fulfill any orders or services requested.

We refer to this collectively as Personal Information and Device Information.

2. Why We Process Your Data

Our priority is ensuring customer data security. We only process data necessary to maintain and improve our website and services. This includes:

• Service Provision: To deliver the services you request, such as hardware repairs, software solutions, data recovery, website development, and digital marketing.

• Statistics and Analysis: We may collect data to assess website usage patterns, troubleshoot issues, and identify potential abuse. This information is anonymized and not linked to specific users.

• Communication: To provide customer service, respond to inquiries, and send updates, or newsletters (if you’ve subscribed).

You are not required to provide any personal data when simply browsing the website. However, to access certain features (e.g., newsletters, and contact forms), you may need to submit personal details. If you choose not to provide this data, some services may not be available.

3. Your Rights (for European Residents)

As a European resident, you have specific rights concerning your personal data, including:

• Right to be informed

• Right of access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to object

• Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us at info@patelrepair.com

If you are a European resident, we process your data to fulfill contracts or pursue legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada or the United States, where data protection laws may differ.

4. Data Security

We employ industry-standard security measures to safeguard your personal information. This includes securing data on controlled servers with protections against unauthorized access, disclosure, or modification.

However, no method of transmission over the internet or data storage can be fully guaranteed as secure. While we strive to protect your data, we cannot ensure absolute security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, we securely delete or anonymize your information.

6. Sharing and Disclosure

We do not sell or trade your personal data. We may share your information in the following circumstances:

• Service Providers: We may share data with third-party vendors to perform certain functions, such as payment processing or hosting services.

• Legal Obligations: We may disclose personal information if required by law, or in response to legal processes, subpoenas, or government requests.

• Business Transfers: In the event of a business transaction (e.g., merger or sale), your data may be part of the transferred assets.

7. Legal Disclosures

If required by law, or in good faith to protect our rights, and the safety of our users, or to investigate fraud or unlawful activity, we may disclose your personal information.

8. Links to Other Websites

Our website may include links to external websites, which are not governed by this Privacy Policy. We are not responsible for the privacy practices of third-party websites and encourage you to read their privacy policies when visiting.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be posted on our website with the updated date. We encourage you to review the policy periodically.

10. Contact Us

For any inquiries or concerns about this Privacy Policy or your personal data, please contact us at:

PatelTechnology
Email: info@PatelRepair.com